This Privacy Policy explains what personal information ezjili collects from players in the Philippines, how it is used, and the rights you have over your own data.
Last updated: 2025. Applies to all registered players and visitors in the Philippines.
When you register an account or use the ezjili platform, we collect certain personal information that is necessary to provide our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data such as your device type, browser, IP address, and usage activity on the platform to help us improve performance and security. Identity verification documents may be requested when processing withdrawals or when required by applicable regulations. All information collected is limited to what is genuinely necessary for the purposes described in this policy.
The personal information you provide is used primarily to create and manage your ezjili account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable regulations. We also use your data to personalise your experience on the platform, send you important account notifications, and respond to any support requests you submit. Usage and technical data help us monitor platform performance, detect suspicious activity, and maintain the security of all player accounts. We do not use your personal information for any purpose beyond what is described in this policy without first obtaining your consent. If you have questions about how your data is being used, you may contact us through the support channels available on the platform.
ezjili does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors for GCash and Maya transactions, identity verification partners, and technical infrastructure providers. Any third party that receives your data is contractually required to handle it securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies when required to do so by applicable Philippine law. In all cases, we take reasonable steps to ensure that your data is protected during any transfer or disclosure.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable laws and regulations in the Philippines. Transaction records and identity verification documents may be kept for a longer period to comply with financial and regulatory obligations. When your data is no longer needed for the purposes for which it was collected, we take appropriate steps to securely delete or anonymise it. You may request the deletion of your account and associated personal data at any time, subject to any legal retention requirements that may apply. Our data retention practices are reviewed periodically to ensure they remain proportionate and compliant with current regulations.
The ezjili platform uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how players interact with the platform. These technologies help us deliver a smoother and more personalised experience, particularly on mobile devices commonly used by players across the Philippines. We do not use cookies to serve third-party advertising or to track your activity on other websites. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. By continuing to use the platform, you consent to the use of cookies as described in this policy.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the ezjili platform is encrypted using industry-standard protocols to safeguard your account and payment details. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties. We regularly review and update our security practices to address emerging threats and maintain a high standard of data protection for all players. Despite these measures, no system is entirely immune to risk, and we encourage you to use a strong, unique password and to keep your account credentials confidential at all times.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012, including the right to access, correct, and request deletion of your personal information held by ezjili. You also have the right to object to the processing of your data in certain circumstances and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us through the support channels available on the platform and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable Philippine law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
ezjili may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, the updated policy will be published on this page with a revised effective date so that you are always aware of how your information is being handled. We encourage you to review this page periodically, particularly if you are a registered player with an active account. Your continued use of the platform after any changes are published constitutes your acceptance of the updated policy. If you do not agree with any changes, you may request account closure through the available support channels.
For questions about this policy, visit our FAQ page. To review your account rights, see our Terms and Conditions. For responsible gaming support, visit the Responsible Gaming page.
A quick overview of the key data rights available to all ezjili players in the Philippines.
You can request a copy of the personal information that ezjili holds about you at any time. This includes your account details, transaction history, and any identity documents we have on file. Access requests are handled through the platform's support channels and will be responded to within a reasonable timeframe in accordance with Philippine data privacy law.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Keeping your account details accurate helps ensure smooth processing of withdrawals and account verification. You can update basic profile information directly through your account dashboard, or contact support for assistance with more sensitive data corrections.
You may request the deletion of your personal data and account closure at any time, subject to any legal retention obligations that apply under Philippine law. Once a deletion request is processed, your personal information will be securely removed from our active systems. Note that certain transaction records may need to be retained for a defined period to comply with financial regulations before full erasure can be completed.
Now that you know how we protect your data, you can register a free account and enjoy sports betting, casino-style games, bingo, and more — all from your mobile device anywhere in the Philippines.